BE-terna Automation

Unlocking Efficiency with 
Intelligent Process Automation

In large enterprises, intricate processes can lead to inefficiencies. Intelligent Process Automation (IPA) identifies automation opportunities, combining technologies like RPA (Robotic Process Automation) with cutting-edge AI (Artificial Intelligence) to enhance efficiency and productivity. Our consulting, operations, and support expertise ensures maximum benefits from your automations.

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Streamlining Complexity for Business Efficiency

In today’s dynamic business landscape, large companies navigate complex processes that demand optimization. Intelligent Process Automation offers a strategic solution. By recognizing processes ripe for automation, developing tailored solutions, and ensuring seamless operations, IPA drives efficiency gains and cost-effectiveness.

Why consider Intelligent Process Automation?

  • Efficiency Gains: Streamline resource-intensive tasks and allocate your workforce strategically which allows you to execute faster with less human error.
  • Focus on Value: Free up valuable time for value-added activities and enhance customer experiences (e.g. improved customer service).
  • Attractiveness and Satisfaction: Cultivate an appealing workplace environment and boost employee satisfaction by automating repetitive tasks.
  • Agility and Enhanced Predictability: Respond swiftly to market changes and use AI-based insights for informed decision-making.

Our Intelligent Automation Services

Process Discovery

Robotic Process Automation (RPA)

Artificial Intelligence

Automation Consulting

Operations & Support

Process Discovery

Achieving desired results hinges on automating the right processes. As such, Process Discovery becomes a crucial milestone in the automation journey.

  • Process Identification of those with the highest automation potential.
  • Tailored Approach depending on your company's prerequisites ranging from traditional workshops with automation experts to innovative tool- and data-based techniques, including Process Mining and Task Mining.
  • Envisioning & Discovery Workshops as a starting point for your automation journey. With the help of our industry-specific use case libraries, containing over 1,000 impactful use cases, you are able to leverage the collective experience of others. 

Process Automation (RPA)

Automating repetitive tasks frees your workforce to focus on higher-value work. Combining RPA yields optimal results.

  • RPA (Robotic Process Automation) uses programmable bots to mimic user actions across applications, operating 24/7 without human error. It requires only a user login, no legacy IT interfaces or APIs. Dashboards provide real-time transparency, and software bots can be developed and deployed within 2-4 weeks.
  • Benefits of RPA: efficiency gains, positive cost effects, and a focus on value-added activities. It also enhances workplace attractiveness, employee satisfaction, and overall speed and agility.

Artificial Intelligence

By fusing the power of Artificial Intelligence (AI) with Robotic Process Automation (RPA), businesses can take automation to the next level - Intelligent Process Automation. AI serves as the cognitive brain, while RPA act as the operational hands and feet.

  • Intelligent document processing (IDP), document understanding, and data extraction: classification, automated invoice processing, automated P&L and balance sheet extraction, etc.
  • Chatbots: Automated customer request handling; Automated HR/IT service desk bots, etc.
  • Virtual Assistants: are personalized on-demand task solvers that can handle a range of tasks, from Know Your Customer queries to CRM actualization and more.
  • Generative AI: Integrating Gen AI and Large Language Models (LLM) into existing RPA practices accelerates business process delivery and enhances productivity. It also unlocks new possibilities for intelligent automation in conversation, prediction, and unstructured data extraction.

Automation Consulting

Our automation consulting services help our customers to create strategic, performing and sustainable automation solutions.

  • Proof of Values: identifying suitable cases, calculating business case and conducting proof of values. 
  • IT Infrastructure: Development and recommendation of the right automation infrastructure in accordance with the given framework conditions and objectives. 
  • Operating Model: Creating suitable operating models, center of excellence, in accordance with the defined strategic objectives. 
  • Governance: Development and implementation of business and IT governance under the required framework conditions. 
  • Scaling: Operationalization and scaling of automation initiatives 
  • Scouting: support Organizations to identify and leverage the latest technologies to optimize operations and achieve success. 

Operations and Support

Maximize uptime and benefit of your automations.

  • Operations: Running every aspects of our clients' operations, from small-scale automation initiatives to full-fledged bot farms. 
  • Maintenance and Support: These are the essential practices in the realm of Robotic Process Automation (RPA) for an optimal and sustainable performance.
  • Expertise and Experience: Leveraging our extensive knowledge and hands-on experience, we can optimize cost, enhance security and maximize benefits.

What complements Intelligent Process Automation?

Rather than viewing individual technologies or services in isolation, we recognize that true value lies in their seamless integration. Our philosophy is to create customized solutions that precisely align with each customer’s unique requirements. Learn more about our complementary solutions and services to Intelligent Process Automation.
Trusted Partner

Why BE-terna Automation?

  • Number 1 for Robotics in Switzerland and leading automation implementation partner in the DACH region.
  • Industry-leading companies and institutions trust in BE-terna Automation. 
  • UiPath PLATINUM Partner and Professional Services Partner (USN).
  • Microsoft Solution Partner – Business Applications and advanced spezialization in low-code application development.