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Gartner® Report: Transform Your CRM with 5 Essential Steps
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BE-terna achieves the 2023-2024 Microsoft Business Applications Inner Circle award.
2 min read • Mar 18, 2021
Our Customer Landing Manager Andrej Černivec has read all 348 pages of the first release of this year (the second one is coming in October 2021) and in his webinar he is going to share information on all the most eye-catching new features that are going to be your new best friend(s) if you work in sales or in customer service.
Time is money, and the new release features are going to help you earn and save even more. Dynamics 365 Sales continues to be the market-leading sales tool that empowers every organisation to sell more by understanding their customers and the way they want to buy – powered by data, intelligence, and experiences that people love!
Dynamics 365 Customer Service is able to transform contact centers by providing intelligent omnichannel routing across channels with integrated first-party voice and chat solutions, and so much more.
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