Case study

KSV1870: With Qlik and BE-terna all your data is under control

4 min read • Jul 16, 2020

Customer:
KSV1870

From the invoice to the reminder - KSV1870 provides consistent receivables management for its customers and maintains the most important economic database in Austria with 640,000 companies and 7.5 million private individuals. In addition to classic receivables and information management, the KSV1870 Group also offers innovative services in the field of analytics for its business partners to open up new customer groups. The project was launched in June 2019 with the aim of achieving intuitive operation and meaningful visualisation of the data content, as well as meeting the need for valid reports on the various company divisions. The first sub-sections went live at the beginning of 2020.

Many interfaces to multiple data sources

Large amounts of data present in many different systems, and thus many interfaces to a wide variety of data sources, were the reason for KSV1870 to set up its own system from scratch - without having to design its own data warehouse. Various aspects were decisive in the search for a tailor-made data management solution. These included the high levels of manual effort involved in data preparation and the desire to be able to create analyses and reports much faster - virtually at the push of a button. The decision was made in favour of Qlik Sense as the analysis platform and BE-terna as the contact and implementation partner providing competent consulting and support on-site.

Data as a core competence

With the new business software, comprehensive evaluations, analysis, and statistics such as trend analysis, economic barometers, insolvency statistics, plan/actual comparisons, risk analysis, and potential analysis should be feasible and presentable in an innovative and modern way. Ease use of the system, as well as the coverage of authorisation and security requirements, were central requirements for the new system. In addition, in-house support was important in the selection of the partner. A declared implementation goal was the automation and reduction of effort along with the creation of a uniform data basis and truth.

Based on this, several apps for internal sales controlling and customer reporting were developed. In addition, a new, value-adding analytics product was designed for the group of companies by using a flexible app: "KSV1870 Analytics" for market and potential analysis.

The development of the server infrastructure with a comprehensive authorisation and security concept and the training of the employees were key central elements for the successful implementation.

Drastic reduction of data preparation times

The implementation of the software solution resulted in both resource and time optimisation. Due to the new, simplified preparation of data, considerable added value for the company, and relief for customer advisors could be achieved. The improved efficiency in data processing and preparation made it possible to generate significant contributions to added value, which forms the basis of a solid return on investment. The cross-divisional and company-wide ad hoc reporting also enabled management to have constant access to current, valid and accurate figures, as well as gaining insight into existing correlations. An expansion project is already being planned.

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About KSV1870 Holding AG

The Kreditschutzverband von 1870 (KSV1870) is one of Austria's leading economic platforms. In 2020 it will celebrate its 150th anniversary. Through innovative, digital solutions, the Creditor Protection Association and its subsidiaries are able to minimise the economic risks of their customers and contribute significantly to their business success. The KSV1870 Group protects economic operators from financial losses, strengthens their liquidity and identifies new growth opportunities. It currently serves more than 26,000 members in Austria and abroad.

International credit information, collection services, and representation in insolvency proceedings support professional risk management and ensure safe business transactions. KSV1870 enables new growth through innovative solutions in the field of business analytics. Business information from various data pools, intelligently analysed, and displayed in real-time, opens the door to new sales potential. KSV1870 creates knowledge and secures values. In 2019, 355 employees generated an operating performance of EUR 45.9 million. All services and products can be accessed around the clock via the web portal www.ksv.at.