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Access customer details through a single, 360° customer view and adapt the view for your marketing, sales, and customer service departments with Microsoft Dynamics 365 CRM in the Cloud specialised for the Insurance Industry.
BE-terna Insurance CRM can help you provide a digital claim customer journey with a chatbot as a self-service tool to improve customer experience, reduce repetitive manual work, and enhance your claims team's efficiency.
Let's look at how a customer self-service portal with an embedded intelligent chatbot ensures a superb client experience.