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Insights from 2024 Microsoft Dynamics 365 CE Wave 2
Microsoft has recently published the Dynamics 365 release plan for 2024 (Wave 2), introducing brand-new features that will be rolled out between October 2024 and March 2025.
Our Dynamics 365 Customer Engagement expert, Andrej Černivec, has reviewed the entire release, and in this webinar, he will share insights on the most eye-catching new features that will become indispensable if you work in sales or customer service.
Time is money, and the new release features are designed to help you earn and save even more. Dynamics 365 Sales continues to be the market-leading sales tool that empowers every organisation to sell more by understanding their customers and the way they prefer to buy – powered by data, intelligence, and experiences that people love!
Dynamics 365 Customer Service can transform contact centers by providing intelligent omnichannel routing across channels with integrated first-party voice and chat solutions, and much more.
This webinar will be held in English.
